Frequently Asked Questions
Where do I send my artwork?
How much is shipping?
When and how will I receive an invoice/receipt?
Can I choose custom acyrlic or wood colors?
If my product is damaged during shipping, will you replace
the product?
When will my credit card be charged?
All other questions, see Customer Service.
Where do I send my artwork?
Please send your artwork to : tom@customengravinginc.com. See artwork requirements
Here.
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How much is shipping?
Shipping costs change depending on the item(s) purchased. Please call or e-mail
Curtis Products for a shipping quote.
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When and how will I receive an invoice/receipt?
You will receive an invoice by e-mail when your order is shipped.
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Can I choose custom acyrlic or wood colors?
Yes. You can see the current standard acrylic color offerings : Here.
You can see the current standard wood color offerings : Here.
Don't see what you like? We match colors and will work with you to create
custom products. Please see Customer Service
for contact information.
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If my product is damaged during shipping, will you replace the product?
Yes, we replace products damaged in shipping. If your product is damaged
or want more information on our replacement policy, please contact us at Customer
Service.
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When will my credit card be charged?
You will be charged the day we ship.
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